Every feature you need

Three progressive tracks — Foundations, Craft, Mastery — plus a gated Knowledge Centre, live AI practice, and a certificate.

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The Apprenticeship Path · 30 Modules

Structured lessons that build on each other, the way the craft is really learned — from your first shifts in Foundations to owning the room in Mastery:

Foundations Track — Free · 10 modules
The First 90 Seconds
Reading the Table
Wine Service Fundamentals
Guest Psychology Basics
Handling Simple Complaints
Body Language & Presence
Basic Menu Navigation
Team Communication on the Floor
Cleanliness & Standards
Closing the Interaction
Craft Track — Paid · 12 modules
Managing the 45-Minute Delay
Table-Side Wine Service Under Pressure
The Subtle Art of the Upsell
Difficult Guests: De-escalation
Multi-Course Pacing
Wine Pairing Under Time Pressure
Allergens & Special Requests at Depth
Reading Subtle Guest Cues
Recovering from Service Errors
Bar Service Integration
Handling VIPs Gracefully
Speed Without Sacrificing Warmth
Mastery Track — Paid · 8 modules
Private Dining Command
When the Sommelier Is Wrong
Mentoring the New Server
Edge-Case Situations
Leadership on the Floor
High-Pressure VIP & Celebrity Service
Reading and Shaping the Room
Long-Term Guest Relationship Building

Each module includes lessons, a quiz, and syncs progress to your account. ~10–12 minutes per module.

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150 Roleplay Training Scenarios

Practice with a live AI guest across 5 categories and 3 difficulty levels:

Guest Relations Wine & Beverage Special Occasions Rush & Pressure Health & Safety

After each scenario, a full coaching summary shows every note the AI collected during your session — so you can review and improve.

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Full Voice Conversation Mode

Speak your responses during roleplay scenarios. OpenAI Whisper transcribes your speech, sends it to the AI guest, and the reply is read back to you using speech synthesis. Practice speaking with confidence — not just typing.

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Tray Balancing Simulator

Use your phone's gyroscope to practice carrying a virtual tray. Tilt your device and keep the tray level — it's harder than it looks, and a genuinely useful muscle-memory exercise for new servers.

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Badges, Streaks & Leaderboard

Training is more effective when it's motivating. ServeMaster tracks your daily streak, awards badges for milestones, and shows you how you rank against other users on the global leaderboard.

🌟 First Steps 🍷 Wine Expert 🔥 Week Warrior 🎯 Perfect Scorer 👑 Module Master
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Completion Certificate

Complete all 30 modules and earn a personalized PDF certificate — ready to download and share with employers, managers, or add to your LinkedIn profile.

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Hospitality Glossary

25 essential industry terms — from mise en place to tronc — with clear, plain-English definitions. Trilingual EN/FR/ES. Built into the Learn section so you always have them at hand.

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Knowledge Centre

A gated, curriculum-aligned reference library inside the app — field guides that unlock as you complete each track (Foundations → The Craft → Mastery). Distinct from our free public Knowledge Centre blog.

🍷 Wine & Beverage 🎂 Special Occasions 🍽️ Tray Technique 📈 Career Growth
Browse the Knowledge Centre →
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Manager Dashboard (Pro)

Restaurant managers can create a team, share an invite code with staff, and track everyone's progress — module completions, quiz scores, scenario practice, and daily streaks — all in one place.

See pricing →