Every feature you need

A complete training platform β€” from foundational knowledge to live AI practice and a certificate of completion.

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30 Expert Training Modules

Structured lessons covering every dimension of professional service:

🍽️ Fine Dining & Restaurant Service Track β€” Modules 1–24
1. Foundations of Exceptional Service
2. Seating, Menus & Taking Orders
3. Beverage Mastery: Wine & Cocktail Service
4. Wine Pairing & Advanced Beverage Knowledge
5. Natural & Effective Upselling
6. Food Service & Perfect Pacing
7. Table Maintenance & Problem Resolution
8. International Etiquette
9. Special Occasions Mastery
10. Closing the Experience
11. Advanced Wine Regions
12. Server Leadership & Career
13. Spirits, Cocktails & Bar Knowledge
14. Coffee & Non-Alcoholic Beverage Service
15. Allergens, Dietary Needs & Safe Service
16. Reading Guests & Emotional Intelligence
17. Menu Knowledge & Ingredient Confidence
18. Managing the Rush
19. Host Skills: Reservations, Phone & Greeting
20. Cheese, Charcuterie & Tableside Specialities
21. Sustainability & Responsible Hospitality
22. Digital Tools & Modern Restaurant Tech
23. Team Culture & Kitchen Communication
24. Wellness, Resilience & Long-Term Career
🍸 Bar Service Track β€” Modules 25–30
25. Bar Setup & Mise en Place
26. Essential Bartending Techniques
27. Classic Cocktails & Drink Building
28. Bar Upselling & Guest Engagement
29. Responsible Service & Difficult Situations
30. Bar Career & Culture

Each module includes lessons, a quiz, and syncs progress to your account. ~10–12 minutes per module.

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150+ AI Role-Play Scenarios

Practice with a live AI guest across 5 categories and 3 difficulty levels:

Guest Relations Wine & Beverage Special Occasions Rush & Pressure Health & Safety

After each scenario, a full coaching summary shows every note the AI collected during your session β€” so you can review and improve.

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Full Voice Conversation Mode

Speak your responses during roleplay scenarios. OpenAI Whisper transcribes your speech, sends it to the AI guest, and the reply is read back to you using speech synthesis. Practice speaking with confidence β€” not just typing.

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Tray Balancing Simulator

Use your phone's gyroscope to practice carrying a virtual tray. Tilt your device and keep the tray level β€” it's harder than it looks, and a genuinely useful muscle-memory exercise for new servers.

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Badges, Streaks & Leaderboard

Training is more effective when it's motivating. ServeMaster tracks your daily streak, awards badges for milestones, and shows you how you rank against other users on the global leaderboard.

🌟 First Steps 🍷 Wine Expert πŸ”₯ Week Warrior 🎯 Perfect Scorer πŸ‘‘ Module Master
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Completion Certificate

Complete all 30 modules and earn a personalized PDF certificate β€” ready to download and share with employers, managers, or add to your LinkedIn profile.

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Hospitality Glossary

25 essential industry terms β€” from mise en place to tronc β€” with clear, plain-English definitions. Trilingual EN/FR/ES. Built into the Learn section so you always have them at hand.

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Knowledge Centre

A free library of practical articles for servers and managers β€” covering wine service, upselling, tray technique, special occasions, and career development. Written by hospitality professionals, updated regularly.

🍷 Wine & Beverage πŸŽ‚ Special Occasions 🍽️ Tray Technique πŸ“ˆ Career Growth
Browse the Knowledge Centre β†’
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Manager Dashboard (Pro)

Restaurant managers can create a team, share an invite code with staff, and track everyone's progress β€” module completions, quiz scores, scenario practice, and daily streaks β€” all in one place.

See pricing β†’